Privacy Policy

Last updated: July 07, 2025

At SureDose, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when using our website and platform.

Privacy Policy

Last updated: July 07, 2025

At SureDose, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when using our website and platform.

1. Information We Collect

We may collect the following types of information:

  • Personal details (name, email, phone number, etc.)
  • Health-related data (medication schedules, adherence history) only if voluntarily provided
  • Usage data (device type, IP address, browser type, pages visited, time spent
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information to:

  • Provide and improve our services
  • Customize your experience
  • Send reminders, alerts, or updates
  • Support your caregivers or healthcare providers (with consent)
  • Maintain security and comply with regulations

3. Sharing Your Information

We follow Canadian privacy laws (PIPEDA). All health data is encrypted and shared only with permission.

4. Data Storage & Security

We store your information securely using industry-standard encryption and access controls. While no system is 100% secure, we take all reasonable measures to protect your data.

5. Your Rights

You can:

  • Request access or deletion of your personal data
  • Opt out of non-essential communications
  • Adjust or revoke consent at any time


To make a request, contact us at [insert contact email].

6. Updates to This Policy

We may update this policy occasionally. Any major changes will be communicated via email or website notice.